Frequently Asked Questions

It depends on size, wood species, finish, and internal fittings — which is exactly why we quote each project individually rather than publishing misleading price lists. After your consultation and design phase, you receive a written, itemized quote with no surprises. Remember that quotes exclude countertops, installation, plumbing, and electrical unless explicitly stated.

Design retainers start at $3,000 USD and are non-refundable. The retainer moves you from a free consultation into full design development: precise drawings, 3D renderings, and an itemized production quote. It compensates real professional design work, which has value whether or not you proceed to production.

No — design retainers are non-refundable. Once your designer begins the design work, those professional hours are spent regardless of the outcome. We're transparent about this before you pay anything, and the free consultation exists precisely so you can decide with confidence first.

Three stages: the design retainer (from $3,000 USD) to begin design work; a 50% production deposit when you approve your plans and the order enters production; and the remaining balance due before delivery. All payments are non-refundable once production starts.

Because your cabinetry is made to measure for your home — once materials are cut, machined, and finished to your approved plans, they cannot be resold or restocked. The deposit funds those materials and factory time. This is standard for genuinely custom manufacturing, and it's stated clearly in your agreement before you commit.

Your showroom will confirm accepted payment methods for your market, which typically include standard options such as check, bank transfer, and major cards. Payment terms and milestones are set out in writing in your order agreement, so there is never ambiguity about what is due when.

Financing availability varies by showroom and market, so ask your designer what options currently exist for your location. What we can promise is a clear, milestone-based payment structure — retainer, 50% at production, balance before delivery — so you can plan cash flow around your renovation.

Your quote covers the cabinetry itself: cabinet boxes, doors, drawer boxes, panels, moldings, and the Blum, Hettich, or Häfele hardware specified in your design, plus the items expressly listed on the quote. It's itemized, so you can see exactly what you're paying for.

No — quotes exclude countertops unless explicitly stated. Countertops are fabricated by stone specialists after cabinets are installed and templated in place. We coordinate dimensions and cutouts with your fabricator so everything fits precisely.

Quotes exclude installation unless your quote explicitly states otherwise. Depending on your market, your showroom can coordinate installers who know our product intimately, or your own contractor can install using our detailed drawings. Either way, installation is priced and agreed separately so the cabinetry quote stays transparent.

Licensed plumbers and electricians hired by you or your contractor — plumbing and electrical are excluded from our quotes unless stated. Our drawings show exactly where supply lines, drains, and outlets need to land, so your trades can rough-in accurately before cabinets arrive.

Usually, yes — and they should be. Stock cabinets come in fixed sizes with filler strips hiding the gaps; we build to your room to the fraction of an inch, in your choice of premium wood and finish, with European hardware and a lifetime warranty. Over the decades you'll live with the kitchen, most clients find the difference is smaller than they expected and worth every dollar.

You'll be quoted in your local market through your local showroom, and your quote reflects delivery to your location. Because we manufacture in our own Canadian factory and sell manufacturer-direct through our nine showrooms, we handle the cross-border logistics — you deal with one company and one written quote.

We can discuss typical ranges for projects like yours, but an honest number requires seeing your space and selections — a 10-foot painted maple galley and a walnut kitchen with an island are entirely different projects. The free consultation is the fastest route to a meaningful figure, and it costs you nothing.

Changes after production begins are limited, because materials are already cut and finished to your approved plans. Where a change is still feasible, it's quoted separately and may extend your timeline. This is exactly why we ask you to review the final drawings carefully — your approval is what we build to.

If delivery is postponed on your end — for example, your site isn't ready — storage fees apply, since finished cabinetry occupies secure, climate-appropriate warehouse space. The balance is also due before delivery regardless of site delays. Coordinating your construction schedule with your designer early is the best way to avoid this entirely.

Our most requested species are oak, walnut, maple, cherry, and ash — premium North American hardwoods. Each behaves differently: oak brings pronounced grain, walnut brings rich chocolate depth, maple takes paint beautifully, cherry deepens with age, and ash offers strength with a lighter, modern grain. Your designer will show you physical samples of each.

It's about how the log is cut, which changes the grain you see. Plain-sawn shows the familiar cathedral grain; quarter-sawn shows straighter grain with dramatic ray fleck; rift-cut gives the tight, linear grain prized in modern kitchens. Rift and quarter-sawn yield less usable wood per log, which is why they cost more.

Walnut is one of the most beautiful cabinet woods available — deep, warm, and naturally elegant — and it's a signature look in many of our custom kitchens. It's durable enough for daily kitchen life with a quality finish. Know that walnut lightens slightly with UV exposure over the years; that mellowing is part of its character.

Maple is hard, stable, and close-grained, which means paint sits on it smoothly without grain telegraphing through the finish. If you want a crisp painted kitchen — white, black, or a custom color — maple is usually the right substrate. It's also excellent for light natural and stained looks.

Yes. Cherry is a classic fine-furniture wood with smooth grain and warm reddish tones, and it's a favorite for traditional kitchens, libraries, and built-ins. Be aware cherry darkens noticeably in its first months of light exposure — a prized quality, but one to plan for when matching other finishes.

Ash is a strong, resilient hardwood with a bold, open grain similar to oak but typically lighter in color. It takes stains well — including the cerused and wire-brushed treatments popular in contemporary design — and it's an excellent choice when you want visible grain with a Scandinavian lightness.

Both, each where it performs best. Doors and face frames use solid wood or premium wood veneers depending on the style — wide flat panels are often veneered on engineered cores precisely because solid wood would warp and split at those dimensions. Cabinet boxes are built from high-grade panel stock engineered for stability and screw-holding strength. Your designer will explain the construction of your specific door style.

Stains that showcase natural grain, painted finishes in virtually any color, and lacquer finishes from matte to high sheen — all applied and cured in our Montreal factory under controlled conditions. Factory finishing is more even and more durable than anything achievable on site.

Lacquer is a sprayed factory finish that cures to a hard, smooth, uniform surface — the finish you feel on fine European cabinetry. It can be tinted to any color and specified from velvety matte to reflective gloss. It resists everyday moisture and cleaning far better than site-applied paint.

Both are durable when factory-applied; they age differently. Stained wood is forgiving — minor wear tends to blend into the grain. Painted finishes show wear at heavy-use edges eventually, simply because any solid color reveals contrast. With sensible care, either will look excellent for decades, and both are covered against manufacturing defects by our lifetime warranty.

Yes. Bring a swatch from any major paint deck — Benjamin Moore, Sherwin-Williams, Farrow & Ball — or a physical sample, and we'll match it in a factory-applied finish. We recommend approving a sprayed sample chip before production, since sheen affects how a color reads.

Yes, high-gloss lacquer is available and stunning in modern kitchens, where it bounces light and makes small spaces feel larger. It shows fingerprints and dust more readily than matte finishes, so we usually suggest it for uppers and feature walls rather than heavy-use lower drawers — your designer can help you place it wisely.

Yes — some variation is normal, expected, and part of what you're paying for. Wood is a natural material: grain, mineral streaks, and tone vary tree to tree and board to board, and no two doors are identical. We select and match boards carefully, but natural variation is not a defect and isn't covered by warranty.

All real wood evolves with light exposure: cherry deepens, walnut mellows and lightens slightly, maple ambers gently. This patina develops over months and years and is considered a hallmark of genuine wood, not a flaw. If perfectly stable color matters most to you, a painted or tinted lacquer finish is the better choice.

Yes. Every finish is sprayed and cured in our Canadian factory in controlled conditions — consistent temperature, humidity, and dust-free booths — before your cabinetry ever ships. That's how we achieve the evenness and durability that site-finished cabinetry can't match, and it means your cabinets arrive fully cured, not off-gassing wet paint.

We build with European hardware from Blum, Hettich, and Häfele — the three names professional designers specify worldwide. That means soft-close hinges and drawers as standard behavior, full-extension undermount slides, and lift systems engineered for decades of daily cycles.

Blum hinges and drawer runners are rated for a lifetime of open-close cycles and adjustable in three dimensions, so doors can be perfectly realigned in minutes years from now. The integrated soft-close means nothing slams — ever. It's the difference you feel every single day between custom cabinetry and a box.

Yes, and it's one of the most requested looks in current kitchen design. A walnut or rift oak island against painted perimeter cabinets adds warmth and depth; two-tone uppers and lowers work beautifully too. Because everything is made to measure in one factory, the finishes are designed together and arrive as one coherent kitchen.

It means we don't start from stock boxes in preset widths. Every cabinet in your kitchen is designed and built to the exact dimensions of your room — to the fraction of an inch — so there are no filler strips, dead corners, or wasted gaps. As we put it: made to measure. Everyone else makes boxes.

Yes — that's precisely where custom manufacturing earns its keep. Out-of-square walls, angled corners, radiators, bulkheads, century-home settling: we measure the reality of your room and engineer cabinetry that fits it exactly. Stock cabinets fight these conditions; ours are born from them.

Yes, and we recommend them in most kitchens. Taking cabinetry to the ceiling eliminates the dust shelf on top of uppers, adds serious storage, and makes rooms feel taller and more architectural. Since every cabinet is built to your measurements, your exact ceiling height — even if it varies across the room — is simply part of the design.

Yes — islands are the heart of most kitchens we build. We design them around your real life: seating counts, storage, appliance integration, waterfall panel details, even furniture-style legs. Because it's custom, the island is sized to your room's actual clearances rather than forcing your room around a stock island.

Essentially all of them: sleek slab doors for modern kitchens, shaker and beaded shaker, raised panel and applied molding for traditional homes, plus fluted, reeded, and framed-glass fronts for feature moments. Since we manufacture the doors ourselves, we can also match a profile from a photo or an existing piece.

Yes. Panel-ready refrigerators, dishwashers, and wine columns disappear behind matching cabinet fronts we build to the appliance manufacturer's exact specifications. The result is a seamless wall of cabinetry — one of the defining features of a truly custom kitchen. Share your appliance models during design and we handle the rest.

Nearly anything: deep drawer pegboard systems for dishes, cutlery and knife inserts, spice pull-outs, corner solutions like Le Mans and magic-corner units, waste and recycling pull-outs, appliance garages, and vertical tray dividers — largely built on Blum, Hettich, and Häfele systems. Your designer plans the inside of every cabinet around what you'll actually keep in it.

Yes — walk-in pantries with fitted shelving, tall pull-out pantry cabinets, and full butler's pantries with counters and secondary sinks. Pantry storage is where made-to-measure shines: shelves at the heights of what you actually buy, not arbitrary spacing.

Often, yes. Because we mill our own doors and mix our own finishes, we can usually match or closely approximate an existing profile and color. Understand that an aged, light-exposed finish next to a brand-new one may show subtle differences at first — your designer will be honest about how close a match is achievable.

Yes — integrated finger pulls, continuous channel rails, and push-to-open Blum and Hettich mechanisms are all available. Handleless design suits minimalist kitchens beautifully and is one of our most popular modern configurations.

Countertops are excluded from our quotes unless explicitly stated — they're templated and fabricated by stone specialists after cabinets are installed. We coordinate dimensions, overhangs, and sink cutouts with your fabricator, and your designer can advise on pairing stone with your cabinet finish.

Yes — small kitchens are where every inch matters most, which makes them ideal custom projects. Full-height storage, integrated appliances, and cabinets built to the exact inch of your galley or condo kitchen recover space stock boxes simply waste. Some of our favorite projects are compact city kitchens.

Yes. Dedicated coffee stations with appliance garages, bar cabinets with glass uppers and LED lighting, and full butler's pantries between kitchen and dining are among our most loved projects. They're also a natural extension of a kitchen order, finished to match perfectly.

Shaker suits transitional and classic homes and hides fingerprints well in its frame lines; slab reads clean and contemporary and is easiest to wipe down. Consider your home's architecture, your tolerance for cleaning detail, and resale expectations in your market. Seeing both in a showroom, in your finish, usually settles it quickly.

Yes — from bottle cubbies and stemware racks to full wine walls and cabinetry around wine columns. For serious collections we can design temperature-appropriate cabinetry around your refrigeration equipment as part of a kitchen or built-in project.

Yes. Under-cabinet task lighting, in-cabinet lighting behind glass doors, toe-kick accents, and lit closet rods are all designed into the cabinetry, with wiring paths planned in our drawings. Final electrical connection is done by your electrician, as electrical work is excluded from our quotes unless stated.

Yes — walk-in closets are one of our signature products. They're designed around your actual wardrobe: how many hanging feet you need, how you fold, what you want on display, and what you want behind doors. Built in the same factory, to the same standard, as our kitchens.

Exactly like them — same Montreal factory, same premium materials and finishes, same Blum, Hettich, and Häfele hardware, same lifetime manufacturer warranty. Most closet companies sell modular systems; we build furniture-grade cabinetry for your dressing room.

Islands with jewelry drawers, velvet-lined inserts, pull-down hanging rods, tilt-out hampers, shoe walls, glass-front wardrobe doors, integrated LED lighting, and vanity seating areas. If a boutique has it, we can build it into your closet — sized to your garments, not to a module.

Yes. Reach-in bedroom closets, hall closets, and entry closets all benefit from fitted interiors — double hanging, drawers, and shelving built to the actual opening. They're often added to a larger kitchen or closet order and finished to match the room.

Wire and modular melamine systems come in fixed increments and thin panels with visible hardware. Our closets are true cabinetry: made-to-measure construction, wood and premium finishes, soft-close drawers, and details like crown, lighting, and paneled ends. One is storage; the other is a dressing room.

In most cases, yes. Full-height closets capture valuable seasonal storage up top and look built into the architecture rather than placed against it. Since we build to your measured ceiling height, there's no awkward gap to collect dust.

Yes — glass-front doors, glass shelving, and interior lighting that presents your wardrobe like a boutique display are among our most requested closet features. It's a striking look for dressing rooms, and practical too: you see everything you own at a glance.

The same production window applies: 8–12 weeks from approved plans and deposit, with design time before that. Closets often move through design faster than kitchens because there are fewer trades and appliances involved.

Like all our work, it's quoted to your design — size, materials, island, glass, and lighting all move the number. The payment structure is the same as any iKitchen project: design retainer, 50% production deposit, balance before delivery. A free consultation will get you a realistic range quickly.

Yes. We can coordinate wood species, stain tone, and hardware finish with your existing furniture, or design the closet as a deliberate complement. Bringing a drawer front or photo of your furniture to the showroom helps your designer dial in the match.

Yes. Every product we manufacture — closets included — carries our lifetime manufacturer warranty covering manufacturing defects for the original purchaser, under the same terms as our kitchens.

Yes — custom vanities built to any width, depth, and height your bathroom requires, in the same materials and finishes as our kitchens. No more choosing between a 36-inch and a 48-inch box when your wall measures 41 inches.

Bathrooms are demanding environments, so we build vanities with factory-cured finishes and construction suited to humid rooms. Good ventilation and wiping up standing water remain important — no wood product should sit in pooled water, and water damage is not covered by warranty — but daily bathroom humidity is exactly what these finishes are engineered for.

Yes. Floating vanities are a signature modern look that makes bathrooms feel larger and easier to clean under. We engineer the cabinet and specify the mounting requirements; your contractor ensures proper blocking in the wall during rough-in.

Yes — double-sink vanities, his-and-hers configurations, and full bathroom suites with linen towers and banks of drawers. Because we build to measure, both users get real storage instead of one shared cabinet under two sinks.

Any size your space requires — from an 18-inch powder room piece to a 12-foot double vanity wall. Height is custom too: many clients choose taller-than-stock comfort height, or specific heights for accessibility. That freedom is the whole point of made to measure.

No — countertops, plumbing fixtures, and installation are excluded unless explicitly stated on your quote. We coordinate precisely with your countertop fabricator and plumber, designing around your chosen sink and faucet so cutouts and clearances are exact.

Yes. Linen towers, over-toilet cabinets, framed mirrors, and recessed or surface-mounted medicine cabinets can all be built to match your vanity, turning a collection of fixtures into a designed bathroom.

Factory-applied lacquer and painted finishes perform excellently in bathrooms, as do stained hardwoods with proper topcoats. The finish quality matters more than the finish type: factory curing creates a sealed surface that site-painted cabinets can't match. Your designer will steer you right for your ventilation conditions.

Yes — fitted drawer organizers for cosmetics and grooming tools, U-shaped top drawers that wrap plumbing, and provisions for in-drawer outlets for hair dryers and toothbrushes. The outlet itself is wired by your electrician, since electrical work is excluded from our quotes unless stated.

Yes, and they're wonderful projects — a powder room is where a jewel-box vanity in a bold finish makes an outsized impression on guests. Small footprint, big design moment, and often a quick way to experience iKitchen quality before a larger project.

Marine-grade aluminum — the same class of material trusted in boat building. Offered through our Outdoor Kitchens USA program, it won't rust, rot, warp, or attract pests, and it stands up to sun, rain, and salt air for decades.

It's iKitchen's dedicated outdoor program: made-to-measure outdoor kitchens and pergolas in marine-grade aluminum, designed with the same made-to-measure philosophy as our indoor cabinetry. Same company, same design standards — engineered for the outdoors.

Wood rots and warps outdoors; polymer can look plastic and fade; standard stainless steel shows rust spots quickly near salt air. Marine-grade aluminum is corrosion-resistant by nature, light yet strong, and finishes beautifully — it's the material choice that lets us stand behind outdoor cabinetry for the long haul.

Yes — Florida is exactly the climate the program was built around, with four of our nine showrooms in the state. Marine-grade aluminum shrugs off UV, humidity, salt spray, and summer storms. Coastal homes from Fort Lauderdale to Bonita Springs are our home turf.

Yes. Aluminum pergolas are part of the Outdoor Kitchens USA program, designed to shade and frame your outdoor kitchen and dining space. Designing the pergola and kitchen together produces a far more coherent outdoor room than bolting one onto the other later.

Durable exterior-rated finishes in a range of colors and looks suited to outdoor living, chosen to complement your home, stone, and landscape. Your designer will show you current finish options at the showroom — outdoor samples are worth seeing in actual sunlight.

Grills, side burners, outdoor-rated refrigerators, ice makers, kamado smokers, sinks, and storage for fuel and tools. We design the cabinetry around the specific appliance models you choose, with correct clearances and ventilation per the manufacturers' specifications.

Yes — they're built to live outside uncovered and can be rinsed clean. Marine-grade aluminum doesn't absorb water, so rain, spray from the hose, and pool splash are non-events. Simple washing with mild soap and water keeps them looking new.

Yes — our lifetime manufacturer warranty against manufacturing defects applies to the original purchaser, outdoors as well as in. As with all our products, it doesn't cover misuse, accidental damage, or normal weathering of surfaces over time.

Licensed trades hired by you or your contractor — gas, electrical, and plumbing connections are excluded from our quotes unless stated. Our drawings show exactly where every connection lands so your trades can rough-in before the cabinetry is placed.

Absolutely. Marine-grade aluminum handles freeze-thaw cycles and snow without cracking, rusting, or rotting — northern winters are no harder on it than Florida summers. Winterize your plumbing lines like any outdoor fixture and the cabinetry itself is ready for spring.

The standard iKitchen timeline applies: design first, then 8–12 weeks of production after plan approval and deposit. If you want your outdoor kitchen ready for summer, start the conversation in winter — our smartest clients do.

Ask your nearest showroom about current outdoor displays — our Florida locations are the natural home of the Outdoor Kitchens USA program. You can also book a free consultation to review designs, materials, and finishes for your specific backyard.

Yes. The same made-to-measure philosophy applies outdoors: your outdoor kitchen is designed around your patio's actual dimensions, your appliance models, and how you cook and entertain. We offer both semi-custom configurations and fully custom outdoor designs, so simple backyard setups and elaborate outdoor rooms are equally at home in the program.

Yes — exterior-rated finishes come in a range of colors and textures chosen to complement stucco, stone, brick, and siding. Your designer will help you coordinate the cabinetry with your home's palette and your countertop selection, and outdoor samples are worth viewing in real sunlight before you approve.

Yes. Outdoor doors and drawers run on corrosion-resistant, outdoor-rated hardware with the same soft-close behavior you expect from our indoor kitchens. Nothing slams by the pool either.

Yes. Outdoor kitchens are crated at the factory and shipped by freight anywhere in the United States and Canada, just like our indoor cabinetry. Whether your backyard is in Fort Lauderdale, Dallas, or a lake town no showroom serves, the quote reflects delivery to your address.

Marine-grade aluminum cabinetry is engineered to live fully exposed — sun, rain, and snow included — so a roof is a comfort choice, not a requirement. Many clients pair the kitchen with one of our aluminum pergolas for shade while cooking, but the cabinetry itself doesn't need the protection.

Often, yes. If you have a built-in grill or a masonry structure you want to keep, we can measure it and design aluminum cabinetry to extend or wrap the existing footprint. Send photos and dimensions to your designer and we'll tell you honestly what's workable.

The cabinetry needs almost nothing — aluminum doesn't crack, rust, or rot through freeze-thaw cycles. Shut off and drain water lines like any outdoor plumbing, cover or store small appliances per their manufacturers' instructions, and give the surfaces a wash. Come spring, it's ready.

Yes — raised bar counters, island seating overhangs, and full outdoor bar cabinets with sinks and refrigeration are all part of the program. Because everything is made to measure, seating clearances are designed around your actual patio dimensions rather than forced from a standard module.

Very little: an occasional wash with mild soap and water, and a rinse after heavy pollen or salt exposure if you're coastal. There's nothing to seal, stain, or repaint on a schedule — that's precisely why we build outdoors in aluminum instead of wood.

The cabinetry itself typically doesn't require a permit, but gas lines, electrical circuits, and plumbing usually do, and some municipalities and HOAs regulate covered structures like pergolas. Your contractor pulls the relevant permits; our drawings give the inspector everything they need to see about the built elements.

Yes. Commercial cabinetry is a core part of our factory's work: offices, retail environments, hospitality spaces, and multi-unit residential projects across the US and Canada, delivered with the same finish quality as our residential work.

Reception desks and office millwork, retail display and cash wraps, hospitality suites and lobby builds, medical and professional offices, and kitchen or vanity packages for condo and apartment developments. If it's cabinetry or architectural millwork, our factory can build it.

Yes, routinely. We integrate into construction schedules, attend site coordination as needed, provide shop drawings on the project's timeline, and deliver in phases when the job requires it. Builders value having a single manufacturer accountable for the whole cabinetry package.

You're buying from the factory that builds the product — no middleman markup between the manufacturer and your project. On multi-unit and volume work, that difference compounds meaningfully, while quality control stays under one roof in our Montreal facility.

Yes. We work from architects' and designers' construction documents, produce detailed shop drawings for approval, and flag any constructability issues before fabrication. Spec-driven work is where a real factory with real engineering separates itself from a cabinet shop.

Yes. Our factory is built for repeatable precision at volume: consistent finishes across dozens or hundreds of units, phased delivery aligned to your construction schedule, and one accountable manufacturer from first drawing to last install.

Production runs on the same 8–12 week baseline after approved drawings and deposit, with larger or phased projects scheduled per an agreed production plan. We'll commit to dates in writing as part of the project agreement — commercial schedules live and die on that.

The same principles apply: design or engineering retainer to begin, 50% deposit to enter production, balance before delivery, and payments non-refundable once production starts. Specific milestone structures for large phased projects are set out in the project contract.

Yes — every commercial project gets full shop drawings for approval before fabrication, and the approved set is what we build to. As with all our work, the client is responsible for reviewing and approving those drawings and dimensions, so we build in review time with your team.

We use the same premium European hardware — Blum, Hettich, Häfele — which is engineered for high-cycle use and is precisely why it suits commercial settings. Where a project spec calls for particular commercial hardware, locks, or accessibility requirements, we build to that spec.

Standard production is 8–12 weeks from the date your plans are approved and your 50% production deposit is received. Complex finishes or unusually large projects can run longer, and your designer will tell you up front if yours will.

When two things are done: you've signed off on the final plans and measurements, and your 50% deposit is received. Design revisions before that point don't consume production time — but nothing enters the factory queue until both boxes are checked.

Yes. We deliver throughout both countries from our Canadian factory, serving clients through nine showrooms from Los Angeles to Montreal — and beyond showroom cities too. Your quote reflects delivery to your specific location.

In our own factory in Montreal, Canada — iKitchen is an American and Canadian manufacturer, not an importer of overseas boxes. We handle cross-border logistics for US deliveries, so from your side it's simply one company, one order, one delivery.

Site readiness means your space is prepared for cabinetry: demolition done, walls closed and painted, flooring resolved per plan, and plumbing and electrical roughed in at the locations our drawings specify. Cabinets installed into an unready site get damaged, delayed, or blamed for problems they didn't cause — readiness protects your investment.

If delivery must be postponed because your site isn't ready, storage fees apply — finished cabinetry takes up significant secure warehouse space. The balance also remains due before delivery. Keeping your designer updated on your construction schedule is the easy way to avoid both.

Quotes exclude installation unless explicitly stated. Depending on your market, your showroom can coordinate experienced installers who know our product intimately, or your own contractor can install from our detailed drawings. Either way, you'll know exactly how installation is being handled before production starts.

Yes. A competent finish carpenter can install our cabinetry using the installation drawings we provide — every cabinet is labeled and dimensioned. Note that damage caused during third-party installation isn't a manufacturing defect and isn't covered by our warranty, so choose your installer well.

Check the piece count against the packing list, then inspect for transit damage — note anything on the delivery receipt and photograph it immediately. Report damage or discrepancies within the inspection window stated in your order documents; prompt reporting is what lets us distinguish transit damage from site damage and fix it quickly.

Report it within your inspection window with photos, and we'll make it right — genuine transit damage and manufacturing defects are remedied by repair or replacement of the affected piece. Because parts are made to measure, a replacement is produced for your order specifically, and we prioritize those runs.

You are — it's a core term of every order. We prepare precise drawings and walk you through them, but your written approval is what the factory builds to. Take that review seriously: check appliance models, handing of doors, and anything you've changed your mind about, because production builds the drawings, not the conversations.

They almost never are — that's normal construction reality, and it's exactly what made-to-measure anticipates. Field measurements capture the true conditions, and installers scribe and shim to achieve level, plumb cabinetry against imperfect surfaces. It's one more reason experienced installation matters.

Because at that point your one-of-a-kind cabinetry is complete and cannot be sold to anyone else. Full payment before delivery is standard in custom manufacturing, and it's disclosed in writing at the start — no surprises at the end.

With reasonable notice, yes — renovation schedules shift and we work with that. If storage extends beyond the agreed window because of delays on your end, storage fees apply. Talk to your showroom as soon as your schedule moves; earlier notice means more flexibility.

Demolition and disposal of existing cabinetry is typically your contractor's scope and isn't included in our quotes unless stated. If you need a referral, your showroom can often point you to contractors we work with regularly in your area.

Every piece is wrapped and packed at the factory specifically for over-the-road transport — corners protected, finished faces padded, and components labeled to our drawings. It's part of why we insist on the delivery inspection: the packing tells the story if anything happened en route.

A lifetime manufacturer warranty for the original purchaser, covering manufacturing defects in materials and workmanship. We can offer it because we build the product ourselves, in our own factory, with hardware from Blum, Hettich, and Häfele that's engineered for a lifetime of use.

Manufacturing defects — flaws in materials or workmanship that shouldn't happen: a joint that fails under normal use, a finish defect present from production, hardware that malfunctions without abuse. If we built it wrong, we make it right, for as long as the original purchaser owns it.

Misuse and accidental damage, water damage from leaks or standing water, damage from improper cleaning products, normal wear and tear, damage from extreme humidity conditions, third-party installation damage, and the natural variation and color change inherent in real wood. In short: we cover our workmanship; we can't cover what happens to the product afterward.

No — the lifetime warranty applies to the original purchaser only. That said, well-maintained iKitchen cabinetry is a genuine selling point for a home whether or not the paper follows it.

Contact your showroom or call 1-844-813-9996 with your order details, a description of the issue, and photos. We'll assess whether it's a manufacturing defect and arrange repair or replacement of the affected component. Clear photos speed everything up considerably.

A soft microfiber cloth, barely damp, with a drop of mild dish soap in water — then dry immediately with a clean cloth. Wipe spills when they happen rather than letting them sit. That's genuinely all a factory-cured finish needs.

Abrasive pads and powders, magic erasers (they're micro-sandpaper), ammonia, bleach, vinegar and citrus cleaners, and silicone-based furniture polishes. Damage from harsh cleaners is visible under inspection and isn't covered by warranty — and it's entirely avoidable with soap and water.

Wood breathes: it takes on moisture in humid months and releases it in dry ones, expanding and contracting slightly as it does. Keep your home in roughly the 30–50% relative humidity range — a humidifier in dry winters, air conditioning or dehumidification in damp summers. Damage from sustained extreme humidity isn't covered by warranty.

Yes. Homes settle and wood moves with the seasons, so a door can drift a couple of millimeters over time. Blum and Hettich hinges adjust in three dimensions with a screwdriver in minutes — it's routine maintenance, like tuning a piano, not a defect.

Yes, easily — that's a key reason we specify Blum, Hettich, and Häfele. Hinges clip on and off without tools, slides adjust for height and tilt, and replacement parts remain available for decades because these are the world's standard hardware platforms.

Minor chips and scratches from daily life can usually be repaired with color-matched touch-up materials — ask your showroom about touch-up kits or service for your specific finish. Deeper damage may call for refinishing or replacing a door, which we can produce to match since we hold your finish specifications on file.

Over years, yes — UV light mellows all natural wood: cherry darkens, walnut lightens, maple warms. It's gradual, even, and considered the patina of real wood rather than a defect. If a room gets intense direct sun, UV-filtering window treatments slow the process.

Built properly and cared for reasonably, custom hardwood cabinetry is a multi-decade investment — it's why we can offer a lifetime warranty and why kitchens we built in the 1990s are still in daily use. The hardware is rated for a lifetime of cycles, and doors and finishes can be refreshed long before boxes ever need replacing.

Ask your showroom about a color-matched touch-up kit for your specific finish — because we mix and spray your finish in our own factory, we can supply matched touch-up materials rather than a generic "close enough" marker. Used sparingly on minor nicks, a proper kit keeps daily life from ever showing.

The same gentle routine as any finish: soft microfiber, mild soap and water, dry immediately. Never buff a matte surface with abrasives or polish — polishing creates shiny spots that can't be undone. Treated gently, modern matte lacquers stay uniform for decades.

Vacuum out crumbs, then wipe with a barely damp cloth and dry. Avoid soaking interiors or lining drawers with adhesive papers that trap moisture against the surface. Drawer runners themselves need no lubrication — Blum and Hettich slides are engineered to run dry for life.

Stop the leak, empty the cabinet, and dry it thoroughly and quickly — standing water is the one enemy no wood product forgives. Water damage from leaks isn't covered by warranty, so speed matters. If the surface has been affected, call your showroom; component replacement is often possible because your specifications stay on file.

Yes. We keep your project's dimensions, door profile, and finish formulas on file, so a replacement door can be produced to match years after delivery. Expect a subtle difference next to finishes that have aged in sunlight — your showroom will be honest about how close the match will be.

Yes — hardware that fails under normal use is a manufacturing defect and is covered under our lifetime warranty. In practice, claims are rare: Blum and Hettich mechanisms are rated for a lifetime of daily cycles, and when a part does need attention it typically clips out and replaces in minutes.

Site refinishing, drilling, cutting, or other third-party modifications aren't manufacturing defects, so problems arising from them aren't covered. Before altering anything, call your showroom — in many cases we can supply a factory-finished replacement part or advise an approach that keeps your coverage intact.

Assessment starts as soon as we have your order details, a description, and clear photos — most claims are diagnosed from photographs alone. If a replacement component is needed, it's produced to your file specifications in our own factory, and we prioritize those runs ahead of standard production.

Lighting components we build into the cabinetry are covered against manufacturing defects like any other component we supply. Field wiring and connections made by your electrician fall under your electrician's workmanship, which is why we specify exactly where every connection lands in our drawings.

Yes. Wherever we ship — showroom city or not, United States or Canada — the original purchaser holds the same lifetime manufacturer warranty. Claims are handled through your showroom or the toll-free line, and replacement parts ship from our factory to your address like the original order did.

Nine locations across North America: Fort Lauderdale, West Palm Beach, Boca Raton, and Bonita Springs in Florida; Brooklyn, New York; Dallas, Texas; Los Angeles, California; Toronto, Ontario; and Montreal, Quebec. Addresses, phone numbers, and directions are on our showrooms page.

Walk-ins are welcome, but booking guarantees a designer is reserved for you rather than splitting attention with other visitors. Book online in under a minute, or call 1-844-813-9996 any time.

Yes — the initial 30-minute consultation is genuinely free, with no obligation. You only pay when you choose to move into the retained design phase. We'd rather earn your project with a great first conversation than a hard sell.

Rough measurements, photos of your space, inspiration images, appliance models if you have them, and an honest budget range. If you have architectural plans, even better. And if you have none of it, come anyway — designers start from blank pages every week.

The initial consultation is 30 minutes — enough to review your space, look at materials, discuss budget and timeline, and decide on next steps. Showroom visits often run longer naturally once the samples come out; nobody will rush you out the door.

Our toll-free number, 1-844-813-9996, is answered 24 hours a day, 7 days a week by our AI agent. It can answer questions about products, pricing structure, and showrooms, take your details, and book your consultation on the spot — and a human designer follows up during business hours. Call at midnight if that's when kitchen ideas strike; someone smart will pick up.

Yes — our Calendly booking page shows live availability for a free 30-minute consultation and takes under a minute to use. You'll get a confirmation and reminders automatically.

Yes. We deliver across the US and Canada, and plenty of our projects are in cities without a showroom. Start with a phone or video consultation, work with your designer remotely, and we'll get finish samples in your hands before final approval.

Yes — that's what showrooms are for. Open the drawers, feel the difference between matte lacquer and satin, test Blum soft-close with your own hands, compare walnut against rift oak in real light. Ten minutes of touching materials teaches more than ten hours of scrolling.

Field measurements are taken before production so the cabinetry is built to your room's true dimensions — how that's arranged depends on your project and location, and your designer will coordinate it. Under our terms, final approval of plans and measurements rests with you before anything is built.

Yes — a 3D live tour is available online, so you can walk a showroom from your couch. It's a good preview, though we'll still nudge you to visit in person before finalizing finishes; screens flatter some colors and betray others.

Constantly — trade professionals are at the heart of our business, which is why we're known as The Designer's Choice in North America. We execute your designs faithfully, produce shop drawings for your approval, and make you look brilliant to your client. Reach out through any showroom or the toll-free line to connect with our trade side.

Over 30 years. iKitchen Cabinetry was founded in Montreal in the mid-1990s by interior designer Noam Perez, and has grown into an American and Canadian manufacturer with nine showrooms across the continent. The full story is on our Why iKitchen page.

Semi-custom starts from our proven door styles, finishes, and construction platforms, with dimensions and configurations adapted to your space. Fully custom starts from a blank page: any profile, any finish, any construction detail your project calls for. Both are built to measure in our own factory — the difference is how far off the established path your design travels.

Yes — we manufacture both, in the same factory, with the same Blum and Hettich hardware and the same lifetime warranty. Your designer will recommend the path that fits your project, and many projects blend the two.

If our existing door styles and finish library cover the look you want, semi-custom delivers it efficiently. If your project needs a matched profile, an unusual material, curved or specialty construction, or a designer's one-of-a-kind detail, fully custom is the answer. The free consultation exists to sort exactly this question — bring your inspiration images.

Generally, yes — working within established platforms reduces engineering and finishing time, and that efficiency shows up in your quote. But both are quoted project by project, and the payment structure is identical: design retainer from $3,000 USD, 50% production deposit, balance before delivery.

Both run on our standard 8–12 week production window after plan approval and deposit, though semi-custom projects often land toward the earlier end because there's less bespoke engineering and finish development. Your designer will give you a realistic estimate for your specific order.

No. Same factory, same materials, same factory-cured finishes, same Blum and Hettich soft-close hardware, same lifetime manufacturer warranty. Semi-custom is a design pathway, not a quality tier — the boxes coming off the line are indistinguishable in construction.

Yes, and it's often the smartest budget strategy: semi-custom perimeter cabinetry with a fully custom island, hood surround, or feature wall where the design investment shows most. Because everything comes from one factory, finishes match perfectly across both.

Dimensions are always custom — width, height, and depth are built to your room, which is what separates our semi-custom from stock cabinetry. You choose from our door styles and finish library, configure interiors with the full Blum and Hettich accessory range, and adapt layouts freely. What stays fixed are the established profiles and construction platforms.

When the design demands something outside any library: matching a historic profile, a specialty veneer or finish effect, curved cabinetry, integrated furniture pieces, or an architect's detail drawn from scratch. If a designer has drawn it, fully custom is how we build it faithfully.

Yes — every product we manufacture carries the lifetime manufacturer warranty against manufacturing defects for the original purchaser, regardless of which design pathway produced it.

Yes. Blum and Hettich soft-close hinges, undermount slides, and lift systems are standard across everything we build. We don't reserve good hardware for expensive projects — it's simply how an iKitchen cabinet is made.

Yes — because dimensions are always made to measure, semi-custom cabinetry is still built to your actual ceiling height, your out-of-square corners, and your room's quirks. That's the fundamental difference between our semi-custom and a stock line with filler strips.

Yes: free consultation, design retainer from $3,000 USD to enter detailed design, your approval of final plans, 50% production deposit to enter the factory queue, and balance before delivery. Payments are non-refundable once production starts, for both pathways, because both are built specifically for your home.

Big-box "semi-custom" usually means stock boxes in 3-inch increments with a few modification fees. Ours is built to your exact dimensions in our own North American factory, finished in controlled conditions, fitted with Blum and Hettich hardware, and backed by a lifetime warranty. The word is the same; the product isn't.

Yes — the design phase is exactly when to make that call, before anything is built. If your designer sees that your vision has outgrown the semi-custom library, they'll re-quote the affected pieces and you decide with real numbers in hand. After production starts, changes are limited.

LEGRABOX is Blum's premium drawer system: slim steel sides with a clean, squared profile, exceptional lateral stability, and a glide so smooth it feels weightless even fully loaded. Compared to a standard drawer box on undermount slides, it reads more architectural, offers designer side finishes, and pairs with inner dividing systems built for it. Your designer can show you both side by side in the showroom.

Yes — every hinge and drawer we build closes softly, on Blum and Hettich mechanisms, as standard behavior rather than an upgrade. It's one of the first things visitors notice in our showrooms: nothing slams, anywhere.

Electric opening — Blum's SERVO-DRIVE is the best-known system — opens a drawer or bin with a light touch of the front, then closes it softly. It's brilliant for handleless kitchens and for the waste pull-out you always approach with full hands. It requires a power connection, which we plan into the cabinetry drawings for your electrician.

Yes — mechanical push-to-open systems from Blum and Hettich open doors and drawers with a press, no wiring needed, and versions that combine push-to-open with soft-close are available. Your designer will recommend the right mechanism per cabinet, since heavy drawers and tall doors behave differently.

A LeMans unit puts two kidney-shaped shelves on an articulated arm that swings the entire shelf out of the blind corner and into the room — no kneeling, no archaeology. It's the gold standard for making a blind corner cabinet genuinely usable, and one of the most-requested accessories we install.

Magic-corner pull-outs that bring rear baskets forward, rotating carousels for L-shaped corners, angled corner drawers, and simply designing the corner as open shelving or a appliance garage. In a made-to-measure kitchen, a corner is a design decision, not a compromise.

Full-height pull-out pantry columns that bring every shelf to you, narrow spice and bottle pull-outs as slim as a filler strip, and tall units with internal drawers behind doors. Shelf heights are set to what you actually buy — cereal boxes, olive oil, small appliances — because the whole cabinet is built to measure.

Wood pegboard systems for plates and bowls in deep drawers, fitted cutlery and utensil inserts, knife blocks laid flat, angled spice inserts, film-and-foil dividers, and custom compartments sized to your specific things. Organization is designed during the design phase, drawer by drawer, around how you actually cook.

Yes — internal drawers put a shallow hidden drawer behind a single tall front, so one clean facade conceals two layers of storage. It's a favorite for keeping utensils above pots, or cosmetics above towels in a vanity, without adding visual clutter to the front of the cabinetry.

Blum and Hettich lift mechanisms let upper cabinet fronts rise up and out of the way instead of swinging into your face — single lifts, bi-fold lifts, and stay-lifts that hold at any position. They're ideal over counters and in appliance garages, and electric versions are available for a touch-open kitchen.

Yes — in-drawer LED lighting that wakes when the drawer opens, in-cabinet lighting behind glass doors, and lit closet rods and shelves are all designed into the cabinetry with wiring paths planned in our drawings. Final connection is by your electrician, since electrical work is excluded from quotes unless stated.

Continuous LED strips recessed into the cabinet underside for shadow-free task light, puck lights for accent moments, and toe-kick lighting for a floating nighttime glow. We design the channels and diffusers into the cabinetry itself so you see light, not fixtures.

Yes — pull-out waste systems with two, three, or four bins sized to your municipality's sorting, mounted on soft-close slides and hidden behind a matching front. Pair it with electric opening and the bin opens to a nudge of your knee when your hands are full.

A countertop-level cabinet that parks your toaster, coffee machine, or blender behind a lift-up or pocket door — plugged in, ready to use, invisible when closed. It's the single best cure for countertop clutter, and we build them with internal outlets planned for your electrician.

Yes — drawers with integrated outlets and cable management keep phones, tablets, and laptops charging out of sight, in the kitchen, office, or closet island. The outlet itself is connected by your electrician; we build the compartments, grommets, and cable routes.

Decorative pulls and knobs specified in your design are itemized on your quote, and your designer will help you choose scale, finish, and placement — or design a handleless kitchen with integrated pulls or push-to-open instead. If you fall in love with pulls from elsewhere, we can drill for them precisely; just confirm specifications before plan approval.

Many can — Blum and Hettich interior systems like drawer inserts, pull-outs, and organizers are designed to retrofit into their platforms. Structural accessories like LeMans units or lift doors are far better planned during design. If you're weighing budget, tell your designer which accessories to design for now and add later.

Blum and Hettich runners we specify are rated for heavy loads — stacks of dinnerware, cast iron, small appliances — while keeping full-extension soft-close performance. Deep pot drawers are engineered for exactly that duty; a properly specified drawer should never feel strained in a lifetime of use.

Both, matched to the design: crafted wood drawer boxes on concealed undermount slides for classic and transitional projects, and steel-sided systems like Blum LEGRABOX for contemporary ones. Either way the runners are full-extension and soft-close — it's an aesthetic choice, not a quality fork.

No — accessories are specified during design and integrated in the same 8–12 week production window as the rest of your order. The only timeline risk is deciding late: accessory changes after plan approval are treated like any post-approval change, so finalize the fun stuff before you sign.

"Paint" on site is brushed or rolled and air-dries; lacquer in our factory is sprayed in dust-free booths and cured into a hard, uniform film. The result is a smoother surface, more consistent color and sheen, and far better resistance to moisture and cleaning. When people fall in love with the feel of European cabinetry, they're feeling factory lacquer.

Yes — bring a chip from any major paint deck, or the deck name and color code, and we formulate it as a factory-applied finish. Because we mix in-house, no brand's palette is off limits. We recommend approving a sprayed sample before production, since the same color reads differently in different sheens.

Yes. Give us the physical object — a tile, a swatch, a plate you love — and we develop a matching finish formula from it. Color-matching from real objects takes a sample round or two to perfect, so bring your reference to the design phase early.

From dead matte through satin and semi-gloss to mirror-like high gloss. Sheen changes everything about how a color reads: matte absorbs light and deepens color, gloss reflects and brightens it. Your designer will show you the same color at different sheens — it's one of the most clarifying moments in the showroom.

Satin and low-sheen finishes are the workhorses: forgiving of fingerprints and micro-scratches, easy to wipe, and flattering to almost every color. High gloss is dramatic but shows prints and dust; dead matte is beautiful but rewards gentle habits. Most family kitchens land in the satin-to-matte range.

Modern matte lacquers are dramatically better than the matte surfaces of a decade ago — many are formulated specifically to resist fingerprinting, and dark matte colors are where careful specification matters most. Touch our matte samples in the showroom with your actual hands; that test tells you more than any datasheet.

Both are engineered surfaces: TFL (thermally fused laminate) is a decor layer fused directly to the panel core, while HPL (high-pressure laminate) is a thicker laminate sheet pressed separately and then bonded on. HPL is the more impact-resistant of the two; TFL offers superb realism in woodgrain and solid-color decors at an efficient price. We use each where its strengths fit the project.

For high-traffic and hard-use settings — commercial projects, rental units, busy family zones, closet interiors — and for clients who want a precise woodgrain or solid color with maximum durability and minimum maintenance. Today's premium decors are convincing enough that designers specify them by choice, not compromise.

Veneer for a project is selected and sequenced so grain and tone flow continuously across adjacent doors and panels, rather than jumping randomly from leaf to leaf. On a veneer feature wall or handleless walnut kitchen, that sequencing is the difference between furniture and boxes — and it's planned at the factory, not hoped for on site.

Book-matching opens consecutive veneer leaves like a book, mirroring the grain across the seam into a symmetrical pattern. It's a signature look for walnut and dramatic-grain species on islands, tall panels, and wall paneling. Slip-matching — repeating leaves in sequence without mirroring — gives a calmer rhythm; your designer can show you both.

Because real wood moves with the seasons, the joint where a shaker frame meets can telegraph a hairline in the paint film as the parts expand and contract. It's a natural characteristic of painted wood doors — not a defect, and not failure of the finish. Keeping indoor humidity in the 30–50% range minimizes it, and one-piece door constructions avoid it entirely if the hairline would bother you.

Stained finishes flex invisibly with the wood; solid painted finishes can reveal seasonal movement at joints as hairlines. If you want a solid color with zero joint lines, ask your designer about one-piece and engineered door constructions designed for exactly that. It's a conversation worth having before you approve plans, not after.

Absolutely — two-tone is one of the defining looks of current kitchen design and one of our most-requested treatments. Classic pairings: a wood or dark-color island against a light painted perimeter, or dark lowers under light uppers to ground the room. Because both finishes come from one factory, they're developed together and arrive as one coherent kitchen.

It's a beautiful move when the room can carry it — a contrasting island anchors an open plan and lets you introduce wood or a bold color without committing the whole kitchen. In smaller rooms a single color usually reads calmer and larger. Your 3D renderings will settle the debate before anything is built.

Yes — wire-brushing opens the grain so you feel the wood's texture under your fingers, and it pairs beautifully with cerused, natural, and smoked-tone stains on oak and ash. Textured finishes are also practical: they disguise daily wear far better than smooth surfaces.

Cerusing works a contrasting pigment — classically white — into oak's open grain, so the grain lines read in relief against the base tone. It's a heritage technique that currently defines a lot of high-end kitchen design, and it's only possible on open-grained species like oak and ash.

To a point — we can stain oak toward walnut tones, for example, but grain structure doesn't lie: oak's pattern stays oak. Sometimes that's exactly the effect you want at a friendlier price; sometimes only the real species satisfies. Your designer will show you honest samples of both routes.

For custom colors, matched finishes, and special effects — yes, always. A sprayed sample in your actual door style and sheen, viewed in your home's light, is the only true preview. It adds a little time to the design phase and removes all doubt from the next decade.

Yes — take chips and samples home and live with them for a few days. Look at them in morning light, under your evening bulbs, next to your floor and countertop direction. Colors that win in a showroom sometimes lose at home, and this is the cheapest possible moment to find that out.

The lacquer systems we use are formulated for color stability, so the dramatic yellowing associated with older oil-based site paints isn't the expectation. Natural wood beneath stained finishes does evolve with light — that's the wood, not the coating — and any finish ages most gracefully away from harsh direct sun and harsh cleaners.

Your cabinetry is finished and fully cured in our factory before it ships, so it arrives as a hard, stable surface — not off-gassing wet paint into your home the way site-finishing does. Curing in controlled factory conditions is better for the finish and better for your indoor air during the renovation.

Standard interiors are a durable, easy-wiping engineered surface — the practical choice behind closed doors. For glass-front cabinets, open shelving, and boutique closets, we can finish interiors to match or complement the exterior, so everything on display looks intentional. It's specified cabinet by cabinet during design.

Yes — framed glass doors in wood or painted frames, with clear, fluted, or bronze glass, are a staple of our work, and metal-accent and mixed-material fronts are available for feature cabinets. Mixed-material moments work best in measured doses; your designer will help you place them where they earn attention.

Gloss reflects light and can visibly open up a small or dim room, especially on upper cabinets. Matte brings depth and calm but absorbs light, so in a dark room it wants good lighting design around it. Many small kitchens get the best of both: gloss or satin uppers, matte or wood below.

We keep your finish formula on file and spray the new piece to the original specification — the manufacturing match will be exact. What may differ subtly is age: your installed finish has lived in sunlight for years and the new piece hasn't. In most rooms the difference disappears; your showroom will set honest expectations for your finish and light.

Fluted and reeded panels, slat walls, classic shaker and raised-panel wainscoting, flat modern panels with reveal lines, and full-height feature walls in wood veneer or painted finishes. Because it's all made in our factory, paneling can match your cabinetry exactly or stand alone as its own architectural moment.

Yes — panels are engineered to your wall's exact dimensions, with reveals, outlets, vents, and door openings resolved in the drawings rather than improvised on site. That's the difference between paneling that looks architectural and strips that look applied.

Perfectly — same factory, same finish formulas, same veneer sequencing. A walnut island that continues into a walnut dining wall, or cabinetry color carried onto a paneled hallway, is one of the most powerful tricks in whole-home design, and it only works when one manufacturer controls both.

Yes — concealed jib doors that vanish into the panel rhythm, touch-latch storage behind panel faces, and full concealed pantry or powder-room entries are all part of our paneling work. Done right, guests simply never know the wall opens.

Yes — media walls with integrated cabinetry, floating shelves, concealed wiring channels, and paneling around fireplaces are among our favorite built-in projects. We design clearances around your fireplace manufacturer's specifications, and your installer confirms compliance with local code.

Yes — LED channels between slats, backlit reveals, wash lighting above wainscoting, and lit niches are designed into the panel engineering with wiring paths planned for your electrician. Light raking across a fluted wall is half the reason to build one.

With the right specification, yes — factory-cured finishes and appropriate materials handle normal bathroom humidity well, though we'll steer specific products away from direct wet zones like shower surrounds. Tell your designer the room and ventilation situation and they'll specify accordingly.

Same arrangement as our cabinetry: installation is excluded from quotes unless stated, and either your showroom coordinates experienced installers or your own finish carpenter works from our detailed drawings. Panels arrive labeled and sequenced, so a competent installer can execute the design faithfully.

By the project, like everything we build — driven by square footage, material, finish, and complexity such as concealed doors or lighting. Paneling added to a kitchen or closet order is quoted alongside it, and the standard structure applies: design retainer, 50% production deposit, balance before delivery.

Yes — slat systems with acoustic backing that soften echo in open-plan rooms, media rooms, and home offices while delivering the warm, linear look slat walls are loved for. It's one of the rare upgrades that improves how a room sounds as much as how it looks.

Yes — reception desks, boardroom credenzas and wall systems, workstation cabinetry, office kitchenettes and coffee points, and full paneled feature walls. Our factory delivers office millwork with residential-grade finish quality, which is exactly what design-led workplaces are asking for.

Yes — host stands, bar and back-bar millwork, banquette surrounds, service stations, and front-of-house feature walls for restaurants, cafés, and hotels. We build to your designer's documents and spec materials rated for the punishment hospitality environments deliver.

Yes — cash wraps, display walls and gondolas, shelving systems, fitting-room millwork, and branded feature moments. Retail lives on consistency and dates: our factory delivers repeatable finish quality across fixtures and hits opening schedules, which is what rollout clients hire us for.

When your project documents specify AWI (Architectural Woodwork Institute) standards, we build and detail to the specified grade — the standards language architects use is the language our engineering team works in daily. Grade requirements are confirmed at the shop-drawing stage so there's no ambiguity about what's being built.

Shop drawings translate the architect's design intent into exact fabrication documents: dimensions, materials, hardware, and site conditions resolved. We produce them for every commercial project, your architect or designer reviews and approves them, and the approved set is what the factory builds. That approval step is where commercial projects are won or lost — we take it seriously.

Yes — once a prototype location is approved, we hold the drawings, finish formulas, and hardware specs as a program standard and reproduce it location after location with factory consistency. Retail and restaurant groups use us precisely for that repeatability across cities in the US and Canada.

Yes — we deliver in phases aligned to your construction sequence, whether that's floor by floor in an office tower or unit blocks in a development. Phasing is planned into the production schedule and the project agreement, with delivery dates committed in writing.

For food-contact and food-service zones we specify surfaces and construction appropriate to health-code requirements, including NSF-rated materials where the project demands them. Tell us the jurisdiction and inspection requirements at the design stage and we'll spec the millwork to pass.

Commercial projects typically lean on HPL and TFL surfaces, impact-resistant edging, and heavy-duty hardware ratings — engineered for thousands of daily interactions by people who don't own the furniture. The finish quality still reads high-end; the construction underneath is specified for abuse.

Yes — accessible counter heights, knee clearances, reach ranges, and approach dimensions are built into the shop drawings when your project documents call for them. Compliance details are resolved on paper before fabrication, where they're easy, instead of on site, where they're expensive.

Yes — the same hardware platforms, specified at heavy-duty ratings where traffic demands it, plus locks, catches, and specialty mechanisms where the program requires them. High-cycle commercial use is exactly what this hardware is engineered and tested for.

Yes — send construction documents as PDFs or CAD exports and our engineering team works directly from them, returning shop drawings for approval. The cleaner the documents, the faster the turnaround; we'll flag conflicts and constructability issues before they become change orders.

Most commercial packages are quoted within 3–5 business days of receiving complete drawings and finish schedules. Large multi-phase programs can take longer, and we'll tell you the quoting timeline up front when the documents arrive.

Yes — we routinely sign NDAs for commercial clients, and unreleased concepts, prototype stores, and pre-launch projects are treated as confidential whether papered or not. Discretion is a basic professional courtesy in this business.

The same principles as all our work: a design or engineering retainer to begin, a 50% deposit to enter production, and balance before delivery, with payments non-refundable once production starts. Large phased programs get milestone structures set out in the project contract.

Yes — crated freight to job sites anywhere in the United States and Canada, coordinated with your site's receiving capabilities and construction schedule. Multi-city rollouts ship from one factory, which is how finish consistency survives geography.

Yes — we work inside your GC's schedule, attend coordination calls as needed, deliver to milestone dates, and provide the drawings every other trade needs to work around the millwork. One accountable manufacturer for the cabinetry package makes the GC's life simpler, which is why they bring us back.

We take on everything from a single reception desk to multi-hundred-unit developments — small projects get factory quality, large ones get factory capacity. If a project is genuinely outside our lane, we'll say so in the first conversation rather than learn it on your schedule.

Yes — our manufacturer warranty against manufacturing defects backs commercial work just as it does residential, with specific terms for commercial programs set out in the project agreement. We build it ourselves, so we stand behind it ourselves.

Yes — and honestly. We'll show you where money is hiding in the spec: surface substitutions like TFL in low-touch zones, simplified internals, phased scope. What we won't do is quietly degrade construction to hit a number; every value-engineering move is documented in the revised drawings for approval.

Yes — anywhere a freight truck can reach in the United States and Canada, showroom city or not. Cabinetry ships from our factory, we manage the logistics end to end, and your quote reflects delivery to your specific address. Distance changes the freight line on the quote, not your access to the product.

Every component is wrapped and protected at the factory for over-the-road freight — corners guarded, finished faces padded, pieces labeled to the drawings — and long-distance shipments are crated or palletized for the journey. Packing for transit is part of manufacturing here, not an afterthought at the loading dock.

Your shipment travels by freight carrier, and you'll be contacted to schedule a delivery appointment window rather than getting a surprise truck. Standard freight is delivery to your address; what happens at the curb depends on the service level on your order, so confirm it with your showroom before delivery week.

In many markets, yes — inside delivery, carry-in to the room, and debris removal can be arranged depending on your location. White-glove service is quoted as part of your delivery arrangements, and for large kitchens it's worth every dollar on delivery day. Ask your designer what's available for your address.

Almost always — lake country, mountain towns, and coastal communities are regular destinations for us. Genuinely remote addresses may need extra logistics like smaller trucks for narrow roads or barge arrangements for islands, which we plan with you in advance. Tell your designer early what the truck will face.

We handle it — customs documentation, brokerage, and border logistics are our routine, since our factory ships from Canada into the US every week. From your side there is one company, one written quote reflecting delivery to your address, and one delivery. No surprise paperwork lands on you.

It depends on distance, shipment size, and service level, and it's built into your written quote rather than sprung on you later. Freight on a made-to-measure kitchen is a modest fraction of the project — and we're moving your cabinetry with the care the product deserves.

Your showroom keeps you posted as production completes, and the carrier contacts you to book a delivery appointment before the truck rolls. You'll know the window in advance — critical for coordinating your contractor, your building's elevator, or your own schedule.

Be there, or have someone authorized there. Count pieces against the packing list, inspect for transit damage, and note anything questionable on the delivery receipt before signing — then photograph it. Ten careful minutes at the truck protects your entire investment and makes any claim straightforward.

Report transit damage or missing items within 48 hours of delivery, with photos, to your showroom or the toll-free line. That window is what lets us distinguish transit damage from jobsite damage and pursue the carrier while the trail is fresh. Note it on the delivery receipt too — that combination makes claims effectively airtight.

Tell us before it tries. Narrow lanes, low branches, gated communities, loading docks, and elevator bookings are all solvable — with notice. Flag access constraints to your designer during the design phase and we'll plan the right vehicle and service level instead of improvising on delivery day.

Ask your showroom — pickup can sometimes be arranged for smaller orders. For full kitchens we recommend professional freight: the packing, handling, and documented transfer protect you, and a rented box truck with a kitchen inside is nobody's happiest day.

Yes — deliveries routinely go to active job sites, coordinated with your contractor for receiving, secure storage, and site access. Make sure someone authorized is there to inspect and sign; the delivery inspection matters just as much when a builder receives it for you.

Yes, with notice — but storage fees apply when finished cabinetry has to wait in secure warehouse space, and the balance remains due before delivery regardless. The earlier you tell your showroom the schedule has moved, the more flexibility exists. Silence is the only unmanageable delay.

Yes — legitimate transit damage, documented at delivery and reported within the 48-hour window, is remedied. A replacement component is produced to your file specifications in our own factory and shipped to you, and we prioritize those runs. The inspection routine exists precisely so this protection works cleanly.

Yes — trade professionals are the heart of our business, which is why we're known as The Designer's Choice in North America. Reach out through any showroom or the toll-free line to connect with our trade side; you'll get a direct factory relationship, shop drawings for your approval, and a manufacturer that executes your design rather than redesigning it.

Trade clients work manufacturer-direct with pricing structures for professionals who bring recurring projects — the specifics are set up when you register with our trade side. Every project is still quoted in writing, itemized, with the same transparency our retail clients get.

You do — full stop. Your client hired you for your design judgment; we're the factory that makes it real. We support your presentation, stay in our lane on design decisions, and never sell around a designer to their client. Reputations in this industry are built on exactly that discipline.

Yes — send your drawings, finish schedules, and hardware specs, and our engineering team translates them into shop drawings for your approval before fabrication. We flag constructability issues early and propose solutions, but design intent stays yours. Fully custom means your detail, built faithfully.

Yes — every trade project gets full shop drawings, and your signed approval is what the factory builds. Build review time into your project schedule for it: the approval step is where dimensions, appliances, and site conditions get locked, and production only starts once drawings are approved and the 50% deposit is received.

Yes — finish chips, wood samples, and sprayed sample doors in your specified color and sheen can be arranged through your showroom contact. For custom-matched finishes we strongly recommend a sprayed sample approval before production; it protects you and your client alike.

Yes. If your client contacts us directly, we loop you in — we don't quote around you, substitute against your spec, or renegotiate your design at the counter. Designers send us their next ten projects because of how we handled the first one.

Give us your milestone dates and we work backward: design and approvals timed so the 8–12 week production window lands cabinetry when the site is ready, with delivery coordinated to your sequence. Our drawings give your plumber and electrician exact rough-in locations, which is where most schedule friction quietly disappears.

Yes — from a spec-home builder's annual handful to multi-unit developments, we hold approved designs and finish standards on file and reproduce them with factory consistency, delivered in phases against your schedule. One accountable manufacturer across every unit is the whole pitch.

The same structure applies: design retainer to begin detailed work, 50% deposit at production, balance before delivery, non-refundable once production starts. Established trade accounts and large phased programs get their milestone structures documented in the project agreement.

Factory visits can be arranged for trade partners through our Montreal home base — seeing finishing booths and machining in person tends to convert skeptics permanently. Talk to your trade contact; at minimum, every showroom can walk you deep into construction details and materials.

Yes — 3D renderings, finish samples, and showroom appointments where you host your client in a space that sells quality for you. Many designers run client meetings at our showrooms precisely because touching a LEGRABOX drawer closes the conversation faster than any board.

Thirty years of executing designers' work faithfully: a real factory that builds fully custom, shop drawings that respect design intent, finishes matched to any spec, Blum and Hettich hardware as standard, and a lifetime warranty that makes the designer look good years later. We win trade loyalty one flawlessly executed project at a time.

Yes — we support specification with construction details, material and hardware documentation, and engineering review of your millwork sections, and we build to AWI standards when your documents call them. Our trade side can assist with spec language for your project manual.

Send complete plans and finish selections and most trade quotes come back within 3–5 business days. Complex fully custom scopes may take a little longer, and we'll say so when the drawings arrive rather than leaving you guessing.

The fastest way to a real number: send us your plans — architect drawings, contractor sketches, or your own measured layout — and an iKitchen designer reviews them and returns a written quote. No showroom visit required to get started, though we'll happily book one when you're ready.

Almost anything with dimensions: architect or designer PDFs, contractor drawings, CAD exports, builder floor plans, or a clear hand sketch with measurements. Photos of the space and your appliance list make the quote sharper. If you can measure a room with a tape, you can get a quote.

Most quotes come back within 3–5 business days of receiving complete plans and finish direction. Unusually large or fully custom scopes can take longer, and we'll tell you the expected turnaround when your plans arrive — not leave you refreshing your inbox.

The quote is free and carries no obligation. It's an honest, itemized number based on the plans you sent; final pricing is confirmed through the design phase, once field measurements and every selection are locked. What it will never be is a lowball that balloons later — that's not how we quote.

Send them anyway — rough dimensions are enough for a meaningful preliminary quote and a real conversation. Precise field measurements come later in the process, before production, and under our terms you approve the final plans and measurements before anything is built.

Your plans are used to prepare your quote and design work, nothing else. For projects that require formal confidentiality — trade, commercial, or high-profile residential — we'll sign an NDA on request. Discretion is standard practice here, papered or not.

Review it, ask questions, and when you're ready to move forward, the design retainer (from $3,000 USD) opens the detailed design phase: layouts, elevations, 3D renderings, and final selections. From approved plans and the 50% deposit, production runs 8–12 weeks. Or take your time — the quote doesn't pressure you with an expiring countdown.

Of course — quotes are itemized precisely so you can steer them. Want to see the number with a different finish, without the island appliances, or with semi-custom perimeter and a fully custom island? Ask, and we'll revise. The best projects usually go two or three quote rounds before the design phase begins.

Yes — if you have a design or quote from another cabinetry company, send it and we'll price a comparable iKitchen project honestly, flagging where our construction, hardware, or made-to-measure approach differs from what you were offered. Clients are often surprised which line items were hiding in the fine print.

Room dimensions including ceiling height, appliance models, window and door positions, your finish direction, and photos of the space. Add your must-haves — pantry pull-outs, a LeMans corner, lighting — and note anything unusual about access or the building. Five extra minutes assembling that package saves a week of back-and-forth.